service center is turning around for the better and just had a great service and warranty work done the service manager (Chad) was great to work with and kept me up to date what was going on with my truck. thanks again Chad, Kirt, and Ciera keep up the great work!!!
I was involved in a car accident last April and as result, my car was totaled. As if that experience wasn't terrible enough, I feel like ever since then we've dealt with one thing after another. Whether it was the lawyer the insurance companies or the hospital it feels as if we haven't been able to catch a break. And every time something comes up I I feel as if I'm reliving the accident. So when the car that we purchased to replace our car started acting funny things began to... feel like a cruel joke. We took our car to Nissan in Riverdale where they told us that we would need our transmission completely rebuilt. While this does not sound like good news, these repairs were actually covered by the warranty so it was the best case scenario of a terrible situation. While at Ken Garff Nissan in Riverdale I was met with kindness competency and I felt 100% taken care of. While my car was getting worked on I was given a rental car for the time being. As luck would have it, I ran over something that punctured the tire. I was able to take it back to Ken Garff Nissan and have them fix it. However after they fixed that the first tire they realized there's actually an issue with another tire. As stressed out and tired of this process as I am I'm so grateful to have taken my car to a place that, regardless of the issues we've seen we've always felt like we've been put first. I was able to get into yet another rental car and my car was fixed and returned to me the next day. While this is likely not the end of my story, working with the folks at Riverdale Ken Garff Nissan has renewed my faith in others and have made me realize that regardless of my series of unfortunate events there are people out there who simply want to serve their customers with satisfaction. See More
Great experience, no pressure, answered all my questions. Sales rep top-notch.
Awesome time at Ken Garff Nissan
very nice people, affordable prices
Ken Garff was a great place to buy a car! Kandi was the best sales person and helped me find what I wanted! Thanks Kandi!
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