Service FAQs

Have a Service Related Question?

Here are a few answers to our most asked questions. If you still have a question call (801) 781-4530 and one of our knowledgeable service advisors at Ken Garff Nissan Riverdale. They are happy to help make your service experience as easy as possible.

Ready to schedule your service?

Use our handy online scheduler to set your appointment.

What is AdvantageCare?

AdvantageCare is Ken Garff’s signature prepaid maintenance plan. We have several different plans to suit individual needs and budgets. Each plan comes with three different routine maintenance servicesto keep your car running smoothly including Oil & Filter Changes, Tire Rotations and Executive Car Washes. Click here to see our full menu and options.

Do I need a Service Appointment for an Oil Change?

No Appointment is needed. We can complete oil change services Monday-Friday 8:00am to 5:00pm. Saturdays 9:00am to 4:00pm.

How often should I rotate my tires?

They should be rotated every 5,000 to 10,000 miles. For best tires life we suggest a rotation with every oil change. Our thorough auto mechanics will always tell you if your tires need to be rotated when we service your vehicle. When you buy your tires from us we will rotate them free of charge.

What does the Orange Wrench Light mean on the Instrument Cluster?

The Orange Wrench Light means that it is time for service. Your Maintenance minder system learns your driving habits and will suggest to you when your car needs service by displaying the Orange Wrench and a series of numbers that correspond to the suggested service. These letters and numbers can be found in your owners manual or call us and we can tell what your car is asking for.

Do you perform state and emission testing?

We are a state approved safety and emission test station. We also are a state approved on the spot renewal station. We can complete the registration process on your vehicle after we complete your tests. You can leave with your decal, registration and renewal receipt completed. We DO NOT charge a service fee for your renewal.