Customer Testimonials
The service was done professionally and quick. The Service Advisor did a great job keeping me informed during the service.
Great customer service
Super quick and nice people! Great experience. I had not been there before. Will need a new Rouge soon and will be coming back
The service department is great
Zane and the service team were extremely communicative in the oil pan replacement for my 2020 Nissan Altima. The pricing was extremely fair and reasonable and the fact that Zane took time out of his day to call and text to keep me updated on the progress of the vehicle speaks volumes to the team that is there at Ken Garff Nissan. Thank you for everything and I look forward to having my car serviced there in the future.
Had my Jeep serviced and it was the best experience. Staff was wonderful and friendly. Jay was great and I loved my tech. It was fast and easy to pay through the link they send with videos. Thank you I highly recommend them for all your service needs! I get the Service Package 3 oil changes, tire rotation and car wash for 129.99!
I purchased my new Nissan Kicks from Bray and Lance and they were amazing!! I was trading in my truck and they very patiently helped me find out how much equity I’d have from the lease on the truck. They made the whole experience seamless and were extremely knowledgeable and kind.
I've taken 2 or 3 cars to Ken Garff Nissan for oil changes and keep coming back for the price and especially their service. They are always courteous and responsive. I really appreciate the inspection they do to make sure my vehicles are running right. They don't ever try to pressure me into buying their service when they see something wrong (or will go wrong down the road), they simply let me know and do the work only if I ask. Great bunch of people to work with.
Lance was fabulous and my 2026 Frontier was top notch. They didn’t try to overcharge me on the truck and we worked out a good price on it. Would buy from them again.
Excellent, professional and timely customer service from Zach at the Ken Garff Nissan service team, as usual!
Quick pil change while traveling through the area. Also asked them to look at a screen issue under warranty. They did it all, quickly and efficiently. Great customer service!
Good
We were ready for a long and complicated process like we’ve had buying cars in the past, but after making our decision we were out the door in under an hour and a half! Jandy was so sweet and helpful, she got the ball rolling before we even got back to the dealership. I got the exact model/year/color I wanted, overall just a really smooth and stress free process 🙂
Fast, friendly service. Worked with us to have the payment called in. Only down fall was they didn't reset the system in our car and we didn't notice until we had the alert go off after we had put over 300 miles on the new oil change.
I had a rattle in the right rear suspension, and the little car needed a transmission fluid exchange. Always done in good time and worked out well.
Love this dealership! Jose in finance was amazing. Was able to get us what we were looking for and within my budget. In and out.
Got a transmission fluid change at the shop and they did a big inspection of my car and gave me a video of it. They also gave me a sheet with a nice breakdown of the condition of different things in my car. That was for no extra charge, and the transmission fluid change was $280.
Service at Ken Garff is fast and efficient. I loved that they kept me informed every step of the way.
Quick and fast.
I recently had my vehicle serviced and Jay was my advisor. He made the process seamless. I didn’t have an appointment and he was able to get my car serviced quickly.
Very good service Mrs Jandy help us
I have been having my cars serviced by Ken Garff since purchasing a car there in 2018. The price of the AdvantageCare package is great. I really appreciate they take time to video their inspection and any points of concern. It was so easy to move my service to a different location when I moved and change the vehicle on the package when I traded up. Everyone has always been friendly, patient and professional. Appointments have been timely, reminders helpful, and service prompt and efficient.
You folks continue to meet customers expectations! Well done. Thank you!
Best car/truck buying experience I have ever had. I'm almost 79 so I've purchased a few vehicles over the years. I was prepared and Garff made it happen. I could easily be a repeat customer in the future. Highly recommend. It's a stepped process and I was treated well through it all. Koodos to Karl, the salesman, he listened, I bought. I'd recommend Garff over and over.
The dealership is conveniently located, appointments are easy to get, and waiting for completion of services hasn't been an issue. Translates to great customer service.
Service is always good but this time the wait even with an appointment was just longer than normal.
Ken Garff service is the best!! I've been having my vehicles serviced with them for over 15 years! I buy their Advantage Service Plan which saves me money. Thanks Ken Garff!
Danilyn was amazing! She was considerate of all my needs while shopping for the best! Hands down I would buy again from her!
Always kind and helpful.
Danilyn was so personable and easy to trust. Finance worked hard to find the best option for me and the process was nice and painless. I love my car and the service I received. Thank you so much to the team!
Same day service. Good customer service.
10/10 experience
Great service!
Service was outstanding. Quick and efficient. I especially appreciated the video inspection which built confidence in the service that was done.
I have been a member of Nissan for many years. I have bought cars over the years. And keep coming back. They are the best to Work with! Great people! Many of my friends that work there are gone. Miss them, but everyone that works there are very professional. I love my Nissan’s.
Jandy and Ryan were friendly and helpful and helped us get a car deal that worked for us. It took 3 hours to complete but we're so satisfied and happy with our new Rogue! We recommend this dealership, Ken Garff Nissan.
Always friendly, professional, and helpful
Great place to do business. No intimidation. I got the car I wanted at a good price. All you could ask of a car dealership.
Good service
Ive never had a problem getting my car worked on at this dealership. They are thorough and pretty quick!
Ken Garff Nissan Riverdale is a great dealership to deal with. They have a great selection of cars and trucks. They are professional and they make your transition to a new vehicle painless. My sales guy, Karl, was awesome! He was professional and very down to earth. Thanks guy!!
Fast service
It was good
Amazing job done in timely manner
They were the only dealership that worked with me! They treated me so good!
I bought my first used car from here 3 years ago and just recently traded in that car for an absolute dream of a car! Ken Garff Nissan in Riverdale always goes above and beyond always!
Daniel and the whole team were wonderful. Kind, patient, not pushy at all. I got my new Nissan a week ago and just this morning got a handwritten, thoughtful thank you card.
Great service! Fast, and I love the online scheduling and the video the technician takes of my car. Ms Malone was courteous and helpful. Thanks to everyone!
Jandy was a breath of fresh air. Thanks for the confidence booster! I love my Pathfinder!
I got there before work in the morning and they got me out of there in time to get to work on time. Everybody was very professional and extremely friendly and I appreciate the experience and the car. Thanks everybody! Awesome experience I highly recommend!
Love that they call to remind you to service your car AND that their service is FREE because I had one more service to use.
Brought my vehicle in because it randomly stalled out when coming to a stop. The vehicle didn't throw a CEL or provide any indication of a fault. Ken Garff was excellent at taking a look at the vehicle without an appointment and kept the vehicle over the weekend to work on it as time allowed. They worked through a thorough diagnostic. They couldn't find a fault but the diagnostic gave helped me eliminate possible causes. Ultimately they couldn't diagnose a repair and didn't charge me the diagnostic fee. That is what you call excellent customer service ... Read More Google - Mar 26, 2026
Good customer service and quality automotive repair.
Very friendly customer service. Very clean and cozy waiting lobby with TV, free drinks, a many more. I was pleases to see video of my car inspection and going through findings with the tech. Did I mention the current promotion on service package? 5 stars for my people.
Gio was very pleasant to work with, he was knowledgeable and informative throughout the process.